An adviser on every page who never makes up a price.
Shoppers ask in their own words. The Helixs adviser answers from your live catalogue and recommends real products, with prices and images straight from your database.
Ask. Match. Recommend.
Ask
A shopper types a question like ‘What works for oily hair?’
Match
The adviser reads a snapshot of your live catalogue, up to 2,000 products.
Recommend
It suggests products as cards. The price and image come from your database, and only links to your own store are clickable.
What works for oily hair?
Here are two picks from the range.
Balancing Shampoo 250ml
Hair care
$34.00
Clarifying Scalp Scrub
Scalp care
$42.00
Prices from your catalogue
A person when it matters.
One tap hands the conversation to your team. It lands in your admin inbox, where staff reply, assign and close it. Your contact form feeds the same inbox.
It stays on topic. It stays safe.
You choose what it may discuss and how it declines.
Repeated off-topic messages trigger a cool-down.
Per-session limits and prompt-injection defences.
Its instructions never reach the browser.
Costs you control.
Runs on your store’s own AI key, held in a vault.
A monthly spend cap you set.
Analytics show how many chats it resolves, hands over or declines, without anyone reading the conversations.
2,000
Products the adviser can weigh in every answer.
